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Do you have bilingual staff working in your services? Would you like consumers who are looking for services where staff speak their language to be able to seek out your agency?

Register for free on the Aged Care Services with Bilingual Staff Directory.

The Aged Care Quality and Safety Commission has designed an activity for aged care services to undertake aimed at improving staff awareness of the need to deliver care and services that are individualized and culturally safe. This is in line with improving outcomes for consumers and treating consumers with dignity and respect as expected within the Aged Care Quality Standards.

The Aged Care Quality and Safety Commission has released the Charter of Aged Care Rights Template for Signing in 18 languages. 

The Aged Care Quality and Safety Commission has translated a short video for aged care consumers, their families and representatives, explaining what the Aged Care Quality Standards mean in practice.

The video is available in 25 languages.

 My Aged Care has translated 18 flyers covering a range of information, such as Your pathway to accessing a Home Care Package and Steps to enter an aged care home, into 22 languages.

The Eastern Sector Development Team have created a number of short films that share personal stories from consumers and staff, and provide advice and good practice in regards to diversity, inclusion, wellness and reablement. Using personal stories supports us in learning new and innovative ways to develop and deliver services that respond to the diverse experiences, interest and needs of...

The Board of Imams Victoria, supported by the Australian Multicultural Foundation, has published a resource titled “An Introductory Resource Manual: Islam and Living in Australia”.The resource was developed after the Board of Imams Victoria recognised the need to produce endorsed responses and talking points for religious leaders to specific topics that can often be misrepresented or...

Compass is a national website navigating elder abuse in Australia. Created by Elder Abuse Action Australia (EAAA), with funding from the Australian Government Attorney-General’s Department, Compass aims to create a national focus on elder abuse by raising awareness of this growing social issue, and simplify the process of connecting people to services and information tackling elder abuse. The...

Registrations are now open for the CALDWays 2020 Conference to be held on 28 & 29 May 2020 in Canberra. Hosted by Multicultural Communities Council of Illawarra, the conference aims to equip senior managers and team leaders with tools, tips and practical strategies to create genuinely inclusive and culturally intelligent care services. Early Bird Discount ends 31 March 2020. Details and...

A Taste of Harmony is an annual event that provides Australian workplaces with the opportunity to celebrate the diversity in their workforce. A Taste of Harmony will take place in the week of 16–27 March, 2020. Funded by the Scanlon Foundation, workplaces are asked to register and then organise a lunch or afternoon/morning tea and encourage workers to bring a dish that represents their cultural...

Victoria's largest multicultural celebration, Cultural Diversity Week will be held from 21 – 29 March 2020. Hosted by the Victorian Multicultural Commission the theme this year is ‘Curiosity. Conversation. Community.’ and includes a suite of activities and events across Victoria. Read more